Sterling Silver Jewellery Care

Sterling Silver Jewellery Care

In 1851, we set the American standard for sterling silver. Today, our extraordinary sterling silver designs are as iconic as ever.
Day-to-day Care
To preserve the polish of your sterling silver jewellery, avoid exposure to household cleaning products, bleach and other strong chemicals. We recommend that you store your silver jewellery in its Tiffany Blue® flannel pouch for safekeeping.
How to Clean Silver Jewellery
1. Apply a small amount of Tiffany’s silver jewellery cleaner to a soft cloth. 2. Gently rub the silver with the cloth several times. 3. Rinse the silver thoroughly in warm water. 4. Blot dry and shine your silver with our polishing cloth or mitts. This will remove the tarnish and restore shine.

We welcome you to bring your Tiffany jewellery in store for professional cleaning.
Frequently Asked Questions

The leather and materials used to craft your Tiffany merchandise are natural products sourced from the finest tanneries and fabric mills in the world. Slight imperfections and colour variations may occasionally appear, enhancing the beauty and uniqueness of your piece.

External elements such as excessive heat or moisture can affect the overall look of your accessory. Following proper care and storage guidelines will ensure the longevity of this exceptional product. When not in use, store your item in the protective dust bag provided.

Calf and Grain Leather

Leather has inherent slight variations and imperfections, which are normal and add to the beauty of each piece. The grain leather is treated naturally, so colour and texture may change over time, darkening and softening to create an elegant patina. If scuffs or bruises occur, rub the affected area with a soft, dry white cloth.

Patent Leather

To avoid colour transfer, do not rest patent accessories against one another. If leather becomes dirty, clean with a damp white cloth and a small amount of mild soap. For stains, oil-based spots and spills, follow the instructions below.

Canvas

If necessary, spot-clean with a damp white cloth and a small amount of mild soap. As with any cotton product, if canvas is repeatedly exposed to direct sunlight, a softening of colour may occur. For stains, oil-based spots and spills, follow the instructions below.

Special Considerations

Always test any cleaning method in a hidden area first. Never use saddle soap, oils, hairdryers, abrasive cleaners, furniture polish, varnish or ammonia.

For Stains

Use a mild solution of soap and water (10 parts water to one part soap). Apply gently with a wet white cloth and then fully rinse. Let air dry.

For Oil-based Spots

Blot oil spots with a clean, dry white cloth. The spot should dissipate into the leather shortly. Do not apply water to the marks.

For Other Spots and Spills

Immediately remove the spill or spot with a clean, absorbent white cloth or sponge. If stain persists, use plain lukewarm water to carefully clean the spot. Blot with a clean towel, then air dry.

Suede

The rawness of suede makes it a unique but delicate material.

If stain or colour transfers occur, use a soft brush to gently rub the affected area. Remove dry stains and marks from suede by gently rubbing a clean pencil eraser on the affected area. For wet stains, lay a paper towel on top of stain to absorb most of the liquid. Do not apply any kind of stain remover or other products.

Haircalf

This is a delicate material. Please be aware that over time, balding may occur in high impact areas. It is difficult to prevent this, as it is entirely dependent on the individual animal skin. Try to protect your items from exposure to direct sunlight, sharp objects and excessive heat. To ensure longevity, be gentle with your haircalf item and store it in the protective dust bag provided when not in use.

Care should be exercised when cleaning haircalf. Use a damp white cloth and wipe with the hair, and not against the natural lay of the hair. For best results, avoid vigorous rubbing and do not use saddle soap or other leather cleaners.

When cleaning leather, always test a small, hidden area first. Never use saddle soap, oils, hairdryers, abrasive cleaners, furniture polish, varnish or ammonia to clean Tiffany leather accessories. To clean patent leather or canvas, use a damp white cloth and a small amount of mild soap.

Avoid exposing leather goods to liquids, moisture, cosmetics and household chemicals. Should stains appear, immediately remove the spill or spot with a clean, absorbent white cloth or sponge. If the stain persists, use plain lukewarm water to carefully clean the spot. Blot with a clean towel, then air dry.

Tiffany & Co. offers a range of care services and resources to help you care for your most adored pieces.

Cleaning & Care services include:

  • Complimentary cleaning, offered on site
  • Complimentary resizing for all solitaire diamond ring purchases
  • Diamond valuations
  • Engagement ring and diamond consultations
  • Engraving
  • Jewellery polishing
  • Watch maintenance, battery changes, strap replacement and bracelet shortening
  • Prong checks
  • Repairs
  • Resizing