Frequently Asked Questions
- Is online shopping available on the Singapore site?
- Does Tiffany & Co. offer engraving services?
- Do other websites sell authentic Tiffany & Co. Merchandise?
- How can I make returns or exchanges?
- Is the Tiffany Blue Box available for purchase?
- How do I order Tiffany & Co. Merchandise?
- What is Tiffany doing with my information to comply with the PDPA(Personal Data Protection Act)?
- How should I store my silver?
- How do I get an appraisal for my Tiffany & Co. merchandise?
- How can I handle wood products?
- How do I care for my cultured pearls?
- How can I get an item repaired?
- Where can I have my watch serviced?
- How do I care for my Tiffany & Co. sterling silver?
- How do I care for my diamond?
- How to clean gold and platinum jewellery
- What cleaning and care services does Tiffany offer?
- Does Tiffany offer free cleaning services?
- How can I schedule a Tiffany diamond ring consultation?
- What is Tiffany & Co. doing to protect the environment?
- When buying a diamond engagement ring, how do I determine a budget?
- What should I consider when purchasing diamonds?
- How do I know the provenance of my individually registered Tiffany diamond?
- How does Tiffany define “Botswana sort”?
- How does Tiffany define “Tiffany heritage stones”?
- How can I learn more about the provenance of my Tiffany diamond?
- Will you be able to identify the exact mine of origin in future, and if so, when? If not, why not?
- Supplier Code of Conduct
- California Transparency in Supply Chains Act (SB657)/U.K. Modern Slavery Act
- Is Tiffany discontinuing sourcing diamonds from Russia?
- Am I able to choose whether or not my Tiffany diamond originates from Russia?
- What is Tiffany doing to respond to the Russia/Ukraine crisis?
- Does Tiffany offer traceability of their diamonds?
- How can I schedule a consultation with a Tiffany Diamond Expert?
- Does Tiffany offer conflict-free diamonds?
- What should I consider when choosing a diamond?
- What if I need to return my engagement ring?
- Tiffany Diamond Certificate
- Does the Tiffany Diamond Certificate arrive with my order?
- Does my engagement ring come with a Lifetime Warranty?
- Are insurance valuation letters included with my purchase?
- How do I resize my engagement ring? Are there any restrictions?
- What care services do you offer for my Tiffany engagement ring?
- Can I add a personal touch to my engagement purchase?
- What is the history of Tiffany’s watch services?
- What is the Tiffany warranty on watches?
- How do I care for my watch?
- Where can I have my watch repaired?
- How can I check that my watch is still water resistant?
- What is a magnetic field?
- Why do I need to have my watch serviced regularly?
- My watch, which is an old model, is damaged. Why does the warranty not apply?
- How often should I take my Tiffany watch in for servicing?
- Where is my nearest Tiffany watch service center?