Shipping & Returns

FAQs

What are the delivery times and rates?

Our Bespoke Home Delivery is complimentary for all orders. Your order will be delivered securely by our ambassador and presented in our iconic Blue Bag.

2 hours before arrival, our ambassador will contact you. If you are unavailable to receive your order, please contact our Client Care Centre to check the next available delivery time.

 

Estimated delivery times are as follows:

  • Singapore: 1 to 2 days

Orders placed before 11am are typically delivered on the same day.
No deliveries on Sundays.

 

Personalised Items:

Please note that personalised items require additional processing time. For further details, we invite you to contact our Client Care Centre.

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Shipping & Returns