Merchandise purchased online is accepted for exchange or refund, if returned in saleable condition within 30 days of purchase accompanied by the original sales, e-receipt or gift receipt.
We are not able to accept any personalised or engraved items for refund or exchange.
Please note that all returns and exchanges are subject to a quality assurance inspection process before they are accepted. Any product with signs of wear, damage, or alteration or whose security tag, if any, has been removed cannot be accepted.
Tiffany & Co. offers complimentary shipping for any item that you'd like to return. Click Here to request a return.
If you have any questions, please contact our Client Care Centre. Our Client Care Advisors are available from Monday to Sunday 10am - 7pm.
